Este é um cargo remoto.
Quoretech is seeking a dynamic and experienced professional to lead the operational management of our cardiac diagnostic services. This role offers a significant opportunity to influence the standards of arrhythmia monitoring across Brazil and internationally, aligning operational processes with the company’s high standards of excellence.
The Coordinator of Diagnostic Services will play a crucial role in optimizing the quality, efficiency, and consistency of our cardiac analysis and reporting processes, ensuring a seamless integration from data collection to report issuance.
Responsibilities
- Monitor team performance and implement continuous improvements in operation.
- Lead the recruitment and selection process of analysts and reporting doctors to ensure a highly qualified team is in place.
- Oversee the onboarding and training of new staff to ensure effective integration into the company’s workflow.
- Manage the distribution of test workloads strategically to optimize workflow balance and efficiency.
- Define and track key performance indicators (KPIs) to continually refine processes.
- Implement standards for report consistency, reducing variability and enhancing the accuracy of analyses.
- Conduct periodic reviews of examinations and reports to identify areas for process optimization.
- Participate in strategic meetings with internal teams and clients to align expectations, clarify queries, and propose operational improvements.
- Develop and facilitate training programs for clients, acting as a facilitator to encourage adoption of new platform functionalities based on user feedback.
- Supervise internal audits and recommend process adjustments to elevate service quality.
- Support the development of new products and services by providing operational insights.
Requisitos
- Proven experience in operational management within the healthcare diagnostic or digital health sectors.
- Strong leadership capabilities with experience managing remote teams.
- Analytical skills to monitor and implement improvements based on performance data.
- Excellent communication and interpersonal skills to manage diverse teams and stakeholder relationships.
- Proficiency in English for effective communication with international clients and partners.
- Organized and punctual with a proven ability to adapt and learn new tools quickly.
Benefícios
- Fully remote role, offering the flexibility to work from anywhere.
- Innovative and multicultural work environment that fosters professional growth.
- Opportunity to contribute to a leading company in the digital health sector with a significant impact on healthcare diagnostics.
Originally posted on Himalayas
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