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Patient Service Agent - Full Time - Remote

Mercy · United States

Remote Full-time Customer Service External

Remote roles may have location, time-zone, or work-authorization requirements. Review the employer's requirements before applying.

Posted by source:

Application deadline: November 23, 2026

Job description

Source: Himalayas — original listing

Find your calling at Mercy!

Responsible for scheduling patient appointments and taking patient messages. Giving general information regarding their visit instructions and expectations. Maintain calm, pleasant professional, attitude. Delivers excellent customer service using exceptional telephone etiquette.

Position Details

Minimum Required Qualifications

  • Education: High School Diploma or Equivalent.
  • Experience:Customer Service experience.

Other Skills and Knowledge

  • Basic computer skills, Data Entry
  • Professional, courteous, and compassionate attitude.
  • Ability to multi-task
  • Ability to type 60 wpm

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Originally posted on Himalayas

Time-zone restrictions (UTC offsets): -10, -9, -8, -7, -6, -5, 14

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