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Field Services Vendor Manager

TRT Global Solutions · Worldwide

Remote Temporary Marketing External

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Job description

Source: Himalayas — original listing

Position: Field Services Vendor Manager

Department: Technical Services

Location: Remote

Reporting To: Field Services Team Lead Subordinates: None Suitable For 3-5 years of industry experience

Job Functions

Field Services Vendor Management's role is to source, assess, on-board new service partners and off-board uncooperative service partners for TRT. It is the responsibility of FS-VM to recruit quality service partners and develop strategic relationships with them to align with TRT’s strategies and objectives.

Workflow

  • Proactive sourcing & onboarding of service partners on the assigned region making

sure that they are within the market value.

  • Offboarding of inactive service partners
  • Annual renewal of service partner contracts
  • Handle the SeP sourcing task for within the ASSC process for transition of new

customers. o On board at least 3 service partners (SePs) per customer location within 1 hour radius within the span of the 30-days transition period.

  • Arrange block of hours purchase for the trusted SePs with spare parts.

Deliverables Required

  • Maintain a minimum of 3 active service partners per customer location
  • Onboarding of 5 Service Partners per week with complete contract and within the

market value.

  • All answers from service partners related to onboarding, contracts and offboarding

are answered the same day.

  • Able to elaborate to service partner the potential scope of work and SLA

expectations.

  • Negotiate with new service partners for the rates to be below the market value
  • Close the ASSC tasks within 21 days.
  • No inactive service partners are in SPDB (Service Partner Databa

Requirements

  • Excellent negotiation skills
  • Excellent in MS Excel, and Outlook
  • Prior experience in business development, sales, partnerships, community

management, and other relevant roles

  • Strong written and verbal communication skills, ability to communicate with

individuals from a variety of countries and locations.

  • Must have 1 year of experience handling IT system hardware break fix
  • Willing to work in day, mid or night schedule depending on reginal assignment.
  • Work remotely

Salary: USD 600 monthlyOriginally posted on Himalayas

Time-zone restrictions (UTC offsets): -11, -10, -9.5, -9, -8, -7, -6, -5, -4, -3.5, -3, -2, -1, 0, 1, 2, 3, 3.5, 4, 4.5, 5, 5.5, 5.75, 6, 6.5, 7, 8, 8.75, 9, 9.5, 10, 10.5, 11, 12, 12.75, 13, 14

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