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Account Manager - Client-Facing - Remote

Atomic HR · Colombia, United States

Remote Full-time Sales External

Remote roles may have location, time-zone, or work-authorization requirements. Review the employer's requirements before applying.

Posted by source:

Application deadline: December 27, 2026

Job description

Source: Himalayas — original listing

🏢 About the Role

We’re hiring anAccount Manager to own client relationships end-to-end while guiding high-level, full-funnel strategy alongside our internal channel teams. This role is equal parts relationship, performance storytelling, and strategic direction — helping clients stay confident, aligned, and growing.

You’ll be the primary strategic partner for a portfolio of high-growth eCommerce brands, leading recurring meetings, translating performance into clear narratives, and turning client feedback into actionable internal direction.

🌍 About the Agency

We’re a rapidly growing performance marketing agency specializing in creative strategy, ads management, and conversion rate optimization for eCommerce brands. We’re focused on doing excellent work, exceeding expectations, and building a smart, supportive team that keeps leveling up.

🛠 What You’ll Do

You’ll be the strategic “owner” of your accounts — driving clarity, alignment, and momentum across client relationships and internal execution.

  • Own client relationships for a portfolio of eCommerce brands as the primary point of contact and trusted advisor
  • Lead bi-weekly client meetings, translating data into clear, strategic narratives and next steps
  • Review performance across key metrics and accounts, spotting trends, shifts, opportunities, and risks early
  • Guide full-funnel strategic direction by interpreting performance and recommending priorities that drive growth
  • Translate client communication into actionable internal direction, ensuring teams have the context needed to execute well
  • Reinforce value and impact proactively, helping drive strong retention through clear communication and strategic leadership

✅ What We’re Looking For

You’re confident in client-facing strategy, strong at performance storytelling, and organized enough to keep multiple accounts moving smoothly.

  • 3+ years in Account Management, or a similar client-facing role (agency experience strongly preferred)
  • Strong understanding of performance marketing fundamentals and digital channels (paid media, CRO, creative, SEO)
  • Comfortable pulling insights from eCommerce metrics like ROAS, AOV, LTV (and communicating them clearly)
  • Excellent client relationship management and communication skills (clear, calm, strategic)
  • Strong organization + follow-through across meetings, action items, and internal coordination

💰 Benefits & Compensation

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🌍 Fully remote role

•

🏥 Health insurance

•

💼 401(k) with employer match

  • 🌴 3 weeks combined PTO + sick time, plus 10 paid holidays

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📚 $500 quarterly learning stipend

  • 💵 Compensation: 80 to 100K yearly.

🧩 Why This Role Might Be a Fit

✅ You like owning client relationships and driving strategy ✅ You can turn performance numbers into a story clients instantly understand ✅ You’re proactive and naturally spot issues before they become problems ✅ You love cross-functional collaboration and keeping teams aligned ✅ You care about outcomes — not just reporting

📩 Ready to Apply?

Send your resume and a short note on your experience managing client relationships and guiding strategy for performance-focused accounts (especially in eCommerce).

Originally posted on Himalayas

Time-zone restrictions (UTC offsets): -10, -9, -8, -7, -6, -5, 14

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