Role Title: Business Operations Expert
Role Type: Contract
Location: Remote, global
Required Skills
- Turning Real Operations Work Into a Defined Task
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Objective Grading Criteria
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Business Operations
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Process Design and Ownership
- Operational Reporting and Data Discrepancies
Opportunity Snapshot
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Pay: Up to $90/hour equivalent
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Time per task: ~10 hours per task
- Location: Fully remote — no geographic restrictions. Strong English required (B2 minimum, C1 preferred)
- Next step: Complete the role-specific AI interview — it’s how your expertise gets in front of the client
- Your tasks: Design realistic, multi-step business operations tasks with objective criteria for grading the output
Your domain knowledge is what matters here — no prior AI experience required.
The work is to turn real operational workflows into benchmark tasks: realistic, difficult, and gradable against objective criteria. If you’ve written an SOP, built a QA checklist, or trained a team against a standard, that’s the instinct this needs.
Scope of Work
- Design multi-step tasks drawn from real operations work — reporting, process design, workflow management — with realistic reference files and clear instructions.
- Define objective grading criteria so two qualified reviewers would reach the same verdict on the same output.
- Build tasks that require judgment rather than lookup: ones where the right answer depends on reading the materials correctly.
- Create or source the supporting materials each task needs: spreadsheets, system exports, process documentation, operational reports.
- Flag tasks that turn out to be ambiguous or ungradable instead of submitting them anyway.
- Deliver approved tasks on schedule and at the required quality level.
Preferred Qualifications
- 5+ years of hands-on responsibility in business operations, operations reporting, process design, or workflow management — direct ownership of the work, not supervisory-only or adjacent exposure.
- Experience creating or applying structured standards: SOPs, QA checklists, process documentation, service level definitions, or training assessments.
- Strong Excel capability and comfort reasoning across multiple documents at once.
- Strong English, written and spoken — B2 minimum, C1 preferred.
- AI or LLM evaluation experience is a plus, but not required.
Originally posted on Himalayas
Time-zone restrictions (UTC offsets): -11, -10, -9.5, -9, -8, -7, -6, -5, -4, -3.5, -3, -2, -1, 0, 1, 2, 3, 3.5, 4, 4.5, 5, 5.5, 5.75, 6, 6.5, 7, 8, 8.75, 9, 9.5, 10, 10.5, 11, 12, 12.75, 13, 14