This is a remote position.
Job Description
This is a build-and-run role. You'll launch and scale a new technology-enabled service business from scratch — while simultaneously stepping into embedded, COO-level operating responsibility for our multi-location food-service business. Half business builder, half hands-on operator.
What You'll Own
- Turn an approved business vision into a real, executable plan and roadmap
- Personally launch early sales, service, and operating processes
- Build customer, merchant, and delivery-partner networks
- Lead day-to-day multi-location operations through Area and Location Managers
- Own service quality, speed, and customer outcomes across every location
- Improve online conversion, retention, and digital contribution margin
- Build systems that reduce dependence on manual follow-up and personal rescue
Requirements
What We're Looking For
- Significant senior operating and commercial leadership experience
- A genuine track record building or scaling a business or service network
- Multi-location restaurant, delivery, logistics, or service-operations background
- Strong business development and partnership experience
- Practical, hands-on use of AI, analytics, and workflow tools
Bonus Points
- Experience holding managers accountable while developing their capability
- Online sales / e-commerce growth experience
- Comfort operating across both strategy and field-level execution
You'll Thrive Here If You...
- Get energy from building something new AND fixing what's broken
- Can move fluidly between a sales pitch and a kitchen floor walkthrough
- Want ownership over both the "build" and the "run"
Benefits
Benefits
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HMO (health insurance)
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Paid time off (PTO)
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Work from anywhere
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Opportunities for promotion
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Pay raise
Originally posted on Himalayas
Time-zone restrictions (UTC offsets): -10, -9, -8, -7, -6, -5, 14