This is a remote position.
We’re looking for aAI engineerskilled in Cognigy.AI platform. Yo
Key Responsibilities
- Design, build, and optimizeVoice and Chatbots inCognigy.AI
- Implement and configureCognigyAI Agentsand advanced conversational flows
- Develop and maintain dialog structures, intents, entities, and context handling
- IntegrateCognigysolutions withexternal systems, including APIs, CRM, and telephony platforms
- Collaborate with business stakeholders and cross-functional teams
- Configure and improveNLU models, conversation logic, and fallback strategies
- Troubleshoot and optimize bot performance, latency, and conversation success rates
- Support deployment pipelines across Dev, Test, and Prod environments
Requirements
- Hands-on experience with theCognigy.AI platform
- Strong knowledge ofCognigyAI Agents
- Proven experience buildingVoiceBots / IVR automation
- Experience withREST APIs, webhooks, and backend system integrations
- Solid understanding ofJavaScript / Node.jsfor extensions, flows, and custom logic
- Experience withNLU concepts, including intents, entities, training, and tuning
- Familiarity withtelephony integrations, such as SIP or Genesys
- Experience withJSON, debugging, and system integration patterns
- Strong problem-solving and analytical skills
- Ability to work independently and proactively
- Fluent English
- Strong communication skills in cross-functional teams
Benefits
• Location:Remote CEE region
• Start Date:ASAP
• Contract Type:Freelance/B2B
• Language:English
• Industry:Consulting, Automotive
Originally posted on Himalayas
Time-zone restrictions (UTC offsets): -10, -9, -8, -7, -6, -5, 14