About the Role
We are looking for a Luxury Travel Advisor to support clients throughout their high-end vacation planning and booking process. In this role, you will curate personalized travel experiences, answer questions, manage bookings, and ensure each client enjoys a seamless, stress-free, and luxurious travel experience from start to finish.
At HB Travels Agency USA, we focus on delivering personalized, reliable service to travelers nationwide.
Key Responsibilities
- Respond to customer inquiries via email, phone, and messaging platforms in a timely, professional manner.
- Assist clients with luxury travel planning, exclusive accommodations, booking updates, cancellations, and special requests.
- Provide accurate and current information regarding luxury destinations, experiences, and agency procedures.
- Maintain organized client records and ensure clear communication throughout the planning and booking process.
- Follow up with clients prior to travel and after their trip to confirm details and gather feedback.
- Resolve concerns with empathy, discretion, and effective problem-solving.
Benefits
• Fully remote flexibility – work from any location with a schedule that suits your lifestyle.
- Travel perks and access to discounted luxury rates.
- Training and continuous support to help you grow in the luxury travel and customer service field.
- A supportive, team-oriented environment dedicated to exceptional client care.
What We’re Looking For
- Strong written and verbal communication skills.
- Customer service experience; travel, tourism, or hospitality experience is a plus.
- High attention to detail and excellent organizational skills.
- Knowledge or interest in luxury travel and exclusive experiences.
- Ability to learn new systems and booking tools quickly.
- A positive, client-focused attitude and genuine interest in helping travelers create memorable, high-end vacations.
Originally posted on Himalayas
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