This is a remote position.
General Description
We are seekinga results-driven and strategicSales Specialistwith solid experience in theoutsourcing industryand proventeam leadershipskills. The ideal candidate will be responsible for generating new business, managing a pipeline of prospects, and leading a small team to achieve sales goals. This role requires strong communication, a deep understanding of the outsourcing market, and a passion for helping businesses grow through tailored outsourcing solutions.
Job Responsibilities1. Cold Emailing
- Personalize and tailor email communications to prospective clients based on their needs and business objectives.
2. Outbound Calling & Cold Calling
- Engage in outbound calling to potential leads with the goal of setting up appointments and closing sales.
- Perform cold calling to prospect for new business opportunities.
- Address client objections and provide persuasive information to convert leads into customers.
3. Sales Development
- Identify and pursue new sales opportunities within the outsourcing market.
- Develop and implement strategies for identifying and engaging prospective customers.
- Use a consultative approach to understand customer needs and align solutions with their requirements.
- Collaborate with marketing and other departments to fine-tune sales material and approach.
- Conduct in-depth research on industry trends, customer preferences, and competitor activities to identify new services opportunities.
- Utilize research insights to develop and implement sales strategies that align with market demand.
4. Lead Generation & Appointment Setting
- Identify potential leads through research, networking, and cold outreach.
- Qualify leads and schedule appointments for meetings with key decision-makers, highlighting the value of our outsourcing solutions and customized service offerings.
- Manage CRM tools to track and nurture leads through the sales funnel.
5. Digital Marketing
- Advise on digital marketing material content, call-to-action, and style
- Propose different strategies for lead generation other than cold calling or telemarketing.
6. Team Management
- Supervise and support junior sales staff and ensure they meet their targets.
- Provide training and mentorship to new team members on sales best practices and customer service.
- Coordinate with internal teams to ensure a smooth sales process.
7. Customer Support
- Provide timely and effective customer support, answering queries and resolving issues.
- Ensure clients have a positive experience throughout the sales cycle and post-sale support.
- Act as a liaison between customers and the technical team to resolve service-related inquiries.
8. Quality Analysis
- Monitor and evaluate the quality of sales interactions and customer engagements.
9. Service Knowledge & Operational Learning
- Stay informed about the range of services offered, process flows, client-specific requirements, and industry best practices.
- Effectively communicate service details to clients, adapting explanations to suit varying levels of customer understanding.
10. Sales Execution & Closing Deals
- Close sales deals through negotiation and clear communication.
- Meet and exceed monthly and quarterly sales targets.
- Develop strong, long-lasting relationships with customers to ensure repeat.
Requirements
- Education:Bachelor’s degree in Business, Marketing, or a related field preferred.
- 3+ years of sales experience specifically in the outsourcing industry, with a proventrack recordof success in lead generation.
- Coldcalling andclosing deals.
- Ability to learn quickly and communicate technical specifications.
- Strong interpersonal and communication skills.
- Ability to work independently and within a team.
• Proficiencyin CRM systems and sales software such as Zoho.
- Analyze sales data and generate reports analytics
- Utilize CRM systems to automate follow-ups, track email engagements, andoptimizesales workflows.
- Excellent organizational skills with attention to detail.
- Ability to work independently, handle high-pressure situations and meet deadlines.
Benefits
- Permanent work from home
- An inclusive and supportive work environment.
- Competitive salary + commission structure.
- Opportunities for career growth and professional development.
- Supportive and collaborative team environment.
- Other benefits will be offered after the probationary period.
Originally posted on Himalayas
Time-zone restrictions (UTC offsets): -10, -9, -8, -7, -6, -5, 14